Important Announcements

NEW PALAPA RESERVATION PROCESS 

At noon an IPad will be located at the Ocean Side Towel Hut to make Palapa reservations for next day use.
The rental period is from 12:00 pm to 5:00 pm and the price is $30 USD for next day, full day use.
Starting at 3:00 pm, the price is reduce to $15 USD for full day use, based on availability.
You may reserve a Palapa for same day use, the price is $15 USD if there are any Palapa available. 

The palapa rental will be charged to your room.Please remember that Palapas are in Limited supply.

For more information, please contact a Team Member at the Ocean Side Towel Hut between 9:00 am and 5:00 pm.

Cabanas located at the Sea Tower Pool area are also available for rent. At noon, an iPad will be located between Cabana 3 and Cabana 4 at the Sea Tower Pool for renting purposes.
The rental period is from 12:00 pm to 5:00 pm and the price is $40 USD for next day, full day use.
Starting at 3:00 pm, the price is $20 USD for full day use, based on availability.

The cabana rental will be charged to your room. Please remember that cabanas at Sea Tower Pool are in limited supply.

The umbrellas around the ocean pools are on a first-come-first-serve basis.

We reward your loyalty:
Gold IHG reward club members enjoy a complimentary day of Palapa use.
Platinum & Spire IHG reward members enjoy a complimentary Palapa for their entire stay.
Please be advised that IHG Spire, Platinum and Gold members must reserve their palapa at the Ocean Side Towel Hut.

Aruban Law:

Please be advised that Aruban Laws regarding the private structures on the beach have changed.
Because of this, we needed to move our palapas to our property.
For further information, please contact the Manager on duty at the resort.


ELEVATOR RENOVATION 

Starting June 17, 2019 we will be modernizing our elevators in the Palm Tower. We will be working on one elevator at a time to ensure your hotel experience is not affected. Each elevator will take no longer than 8 weeks. 

We appreciate your patience while we refresh our hotel for our 50th anniversary.